You will get a FREE delivery on all orders to mainland UK. For international delivery and any special requirements please contact us.
Each artist has their own delivery period which is available in the delivery section on each artwork’s page, as well as the artist’s biography page.
Commissions or Made to Order Artworks will take longer than stock items. We aim to provide you with estimated delivery dates within 7 days from the date of your order.
You should contact us before proceeding with the return in any case of:
When you receive your order, it is your responsibility to carefully examine both the package (before it is opened) and the Artwork for any damages. If the package shows signs of damage upon delivery, you should report it to the driver and sign as 'Received Damaged' and report it to us at firstname.lastname@example.org.
Once we assess the request, we will send you the return label and we will either:
- Repair the Artwork or
- Provide a Replacement or
- Provide a Refund.
Money Back Guarantee
We offer 14 days money back guarantee on all stock orders. You will be liable for the return postage. Read our full Terms and Conditions for more details.
Terms and conditions
Please note that by using www.framingcastle.co.uk, or making a purchase through this website you are agreeing with our Terms and Conditions.